Understanding Rules

Bot Rules & Automation

Rules are the heart of your bot automation. They define how your bot responds to user interactions.

Rule Components

Trigger Type

What activates the rule:

• Command - Bot commands like /start, /help
• Text - Specific text messages
• Regex - Pattern matching with regular expressions
• Callback - Inline button clicks
• Any - Matches any message

Trigger Value

The specific value to match. For commands, enter the command without the slash (e.g., "start" for /start).

Action Type

What happens when the rule is triggered:

• Reply - Send a message back to the user
• Forward - Forward to another chat
• Delete - Delete the user's message

Rule Priority

When multiple rules could match, the one with the lowest priority number wins. Use this to create fallback behaviors.

Best Practices

• Always have a /start command rule
• Create a catch-all rule with low priority for unknown messages
• Use descriptive names for easy management
• Test rules thoroughly before going live